T-Mobile’s current Indian American Chief Operating Officer Srini Gopalan will take over from Mike Sievert as T-Mobile’s next Chief Executive Officer from Nov. 1, the company announced Monday.
The leadership change is aimed at bringing exceptional experiences to Un-carrier customers and advancing the company’s leadership in 5G and next-generation mobile networks.
Sievert, who took charge as chief executive in April 2020, will move to the newly created position of vice chairman and advise on long-term strategy, innovation and talent development.
Gopalan has previously held senior leadership roles at Bharti Airtel, Capital One and Vodafone.
Before T-Mobile, he was most recently CEO of Deutsche Telekom’s Germany business, where he is credited with doubling the company’s growth rate, scaling its fiber business to millions of homes and achieving record mobile market share while earning market-leading customer satisfaction scores, according to the release.
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As T-Mobile’s COO, Gopalan has led the entirety of the company’s Technology, Consumer and Business groups. Gopalan is spearheading T-Mobile’s strategic initiative to become the most data-driven, AI-enabled, digital-first company in the industry,
“I couldn’t be more excited to announce Srini Gopalan as our next CEO,” said Mike Sievert, CEO of T-Mobile. “When I recruited Srini to be our COO, I knew he had the skills, experience and Un-carrier mindset to lead our company into the future. Srini has been an incredible partner in shaping the future of T-Mobile as well as instrumental in leading our record growth this year and driving initiatives to serve customers in new ways and win them for life.”
“One fact has become crystal clear: Srini is ready to lead. He is highly skilled, passionate and incredibly knowledgeable, and above all he is obsessed with taking our employee and customer experience to the next level. I have full trust and confidence in his vision for T-Mobile, and the Un-carrier’s ability to innovate to an even greater extent under his leadership.”
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“I am honored and grateful for the trust Mike and the Board have placed in me, and for the opportunity to lead T-Mobile’s next chapter,” said Gopalan. “Mike has done a phenomenal job transforming T-Mobile into the world’s most successful telecom and a disruptive innovator for customers. By almost every possible metric, T-Mobile is better, stronger and faster today than when Mike took the helm nearly six years ago. I am so thankful for Mike’s partnership and mentorship and am committed to building on his legacy of putting the customer first — while disrupting the industry — as we continue to scale our winning Un-carrier strategy.”
Since joining T-Mobile as COO, Gopalan has worked alongside Sievert and T-Mobile’s leadership team to deliver extraordinary results, while completing multiple acquisitions that bring new 5G and fiber network access to communities across the country and setting the stage for new growth vectors in adjacent markets — all with a singular focus: solving customer pain points, according to the release.
“Our culture and brand have made us the most admired and customer-centric company in our industry. What lies ahead of us is even more exciting because over the last 5 years, we have built America’s best network together with digital and AI capabilities that are far ahead of anyone else in our industry,” said Gopalan. “Customers no longer need to make tradeoffs — at T-Mobile they get the best network, value and experience — all at the same time. This will enable superior growth and taking share in every category we operate in it as we unleash the Un-carrier!”