Anthropic announced on Sunday, that it’s introducing Claude for Healthcare, a set of tools for providers, payers, and patients. This comes shortly after OpenAI announced similar tools with ChatGPT Health.
Like ChatGPT Health, Claude for Healthcare will allow users to sync health data from their phones, smartwatches, and other platforms. According to TechCrunch, this product is more sophisticated than ChatGPT Health, which seems as though it will be more focused on a patient-side chat experience as it rolls out gradually.
Claude has added what it calls “connectors” to give the AI access to platforms and databases that can speed up research processes and report generation for payers and providers, including the Centers for Medicare and Medicaid Services (CMS) Coverage Database; the International Classification of Diseases, 10th Revision (ICD-10); the National Provider Identifier Standard; and PubMed.
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Anthropic has also said in a blog post that Claude for Health could use its connectors to speed up prior authorization review, the process in which a doctor must submit additional information to an insurance provider to see if it will cover a medication or treatment.
“Clinicians often report spending more time on documentation and paperwork than actually seeing patients,” Anthropic CPO Mike Krieger said in a presentation about the product.
Claude’s new health records functions are available now in beta for Pro and Max users in the U.S., while integrations with Apple Health and Android Health Connect are rolling out in beta for Pro and Max plan subscribers in the U.S. this week. Users must join a waitlist to access OpenAI’s ChatGPT Health tool.
Eric Kauderer-Abrams, head of life sciences at Anthropic said Sunday’s announcement represents a step toward using AI to help people handle complex health care issues.
“When navigating through health systems and health situations, you often have this feeling that you’re sort of alone and that you’re tying together all this data from all these sources, stuff about your health and your medical records, and you’re on the phone all the time,” he told NBC News.
“I’m really excited about getting to the world where Claude can just take care of all of that.”
With the new Claude for Healthcare functions, “you can integrate all of your personal information together with your medical records and your insurance records, and have Claude as the orchestrator and be able to navigate the whole thing and simplify it for you,” Kauderer-Abrams said.
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This move comes at a time when people are already relying on LLMs for medical advice.
OpenAI said that 230 million people talk about their health with ChatGPT each week, and Anthropic is likely to be observing LLMs for medical advice. OpenAI said that 230 million people talk about their health with ChatGPT each week, and Anthropic is likely to be observing that use case as well.
Anthropic and OpenAI’s products have raised concerns about privacy and AI hallucinations, though the companies claim to deploy mitigation measures. The companies have also warned consumers they should see healthcare professionals for more reliable, tailored guidance.