Walmart and Google said on Sunday that shoppers will be able to use Google’s artificial intelligence assistant Gemini to more easily discover and buy products from the retail giant and its warehouse club, Sam’s Club.
Incoming Walmart CEO John Furner and Google CEO Sundar Pichai said that the companies have teamed up on stage at the National Retail Federation’s Big Show, an annual industry conference held at New York City’s Javits Center. However, they did not clarify when the new feature will launch or share financial terms.
This experience has been built by Walmart, and is accessible directly within Gemini using the Universal Commerce Protocol according to Walmart’s press release. The experience will first launch in the U.S. and then expand internationally, according to Furner and Pichai.
This deal allows Walmart to keep up with customers using chatbots to save time or look for inspiration. Previously, Walmart announced a partnership with OpenAI to allow purchases to be made through ChatGPT — a competitor of Gemini — with its Instant Checkout Future.
OpenAI recently launched that feature with Walmart and it has Instant Checkout deals with other retailers, including Etsy and several Shopify merchants like Skims, Vuori and Spanx.
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Walmart also has its own AI chatbot, a yellow smiley-faced assistant on its app called Sparky.
“The transition from traditional web or app search to agent-led commerce represents the next great evolution in retail. We aren’t just watching the shift, we are driving it,” Furner said. “We want to help customers get what they need and want, when and where they want it. Partnering with Google to bring the Walmart experience directly into Gemini is another step toward creating seamless shopping experiences for customers and members that are more intuitive and personal than ever before.”
“AI can improve every step of the consumer journey, from discovery to delivery. Walmart is an innovator in retail and we are excited to partner with them on a new open standard to make agentic commerce a reality. Customers will soon be able to experience everything they love about Walmart directly in the Gemini app,” Pichai said.
Walmart leaders have been vocal about how AI will change the workforce and employees’ roles. Walmart CEO Doug McMillon, who is retiring and will be succeeded by Furner, has said “it’s very clear that AI is going to change literally every job.”