Under Cognizant CEO Ravi Kumar’s leadership, this multi-year deal will leverage artificial intelligence and automation to enhance workplace operations across global factories and offices. It will reportedly use Cognizant WorkNEXT, which helps organizations build adaptive and human-centric workplaces.
“We are proud to work with one of the world’s largest commercial vehicle manufacturers as they embark on this AI‑led global transformation of their workplace services. By applying artificial intelligence at the core of the workplace, alongside automation, human‑centric design and responsible governance, we are helping enable a more intelligent, resilient and future‑ready environment for Daimler Truck’s global workforce,” Kumar said.
Kumar had previously secured a similar contract with Daimler during his stint at India’s second-largest software services provider Infosys in 2020, according to Mint, quoting persons familiar with the matter.
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“He was one of the people in charge of the client, and now he has won it back for his current firm. It’s one of the large deals he won back from his previous firm,” said the person who wanted to remain anonymous since details haven’t been made public yet.
In December 2020, Infosys signed a $3.2 billion, eight-year IT transformation deal with Daimler, making it one of its three largest clients. Under the terms of the deals, Infosys would provide services across six business divisions, including network services, cybersecurity, SAP software, data centers, after-sales call services, and workplace solutions for the IT procurement business, a portion of which is now with Cognizant.
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Daimler had split into the Mercedes-Benz Group and Daimler Trucks in December 2021 and both units retained Infosys for their IT services.
However, Daimler and Infosys encountered execution issues with the deal. Mint had reported on Jan. 12 that Infosys Ltd risked losing over a third of its $400 million annual revenue from Daimler, as the company looked for new IT vendors for software and equipment following execution delays.
While Cognizant did not reveal the financial details about its deal with Daimler, people familiar with the matter said it is valued over $300 million and runs for five years. This would come to $60 million annually for the next five years, which is expected to add 0.3% to Cognizant’s full-year top line.