Browsing: consumer protection

Amazon begins issuing refunds from a $2.5 billion FTC settlement over misleading Prime sign-ups and cancellations.

Australia’s competition regulator ACCC has sued Microsoft, alleging the company misled 2.7 million customers into paying higher prices for Microsoft 365 plans bundled with AI tool Copilot.

Amazon will pay $2.5 billion to settle FTC allegations that it used deceptive “dark patterns” to mislead customers into Prime subscriptions and made cancellations difficult.