Indian American technocrat Gurdip Jande has been named as the new Chief Product Officer of Broadvoice | GoContact, a global leader in AI-powered customer experience technology.
Jande brings more than three decades of experience in building and scaling cloud, SaaS, and artificial intelligence solutions for leading technology companies, including Mitel, Honeywell, and Nortel Networks.
In his new role, Jande will lead Broadvoice’s global product organization, driving strategy, innovation, and execution across its growing communications and AI portfolio.
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His appointment comes at a pivotal time as the company accelerates its transformation of contact and communications platforms into intelligent, AI-native systems, according to a company release.
“Gurdip knows what it takes to lead high-performing product teams and deliver customer experiences that truly move the needle,” said Jim Murphy, CEO of Broadvoice | GoContact. “His track record in operationalizing AI to create measurable business impact makes him an invaluable addition to our leadership team and our roadmap.”
Jande most recently served as Chief Product Officer for Cloud Applications at Honeywell, where he drove the development of AI-powered enterprise performance management (EPM) SaaS solutions, accelerating industrial IoT digitalization and optimizing workflows and workforce operations for smarter, more efficient enterprises.
Prior to Honeywell, he served as Senior Vice President and Chief Product Officer at Mitel, where he led the UCaaS and CCaaS portfolio through a period of rapid growth, re-architected the platform for scalability, and helped position the business unit for its successful sale.
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“Broadvoice is at an inflection point where product innovation, AI, and customer experience converge,” said Jande. “I’m excited to help shape the strategy that will drive our platforms forward, deliver meaningful results for our clients, and create long-term value for the business.”
According to Jande’s LinkedIn profile, as a technology and business executive, he has a proven track record of identifying and capitalizing on new market opportunities, with a strong focus on developing and launching innovative products in the cloud and AI domains.
Jande’s expertise lies in driving high growth through customer value exchange and delivering exceptional user experiences. He excels at building and nurturing strong relationships with leadership teams, employees, and clients, fostering a collaborative, high-performance culture that aligns with and accelerates organizational goals.