As thousands of U.S. tech workers remain unemployed, ServiceNow is facing backlash over immigration-linked software engineering job ads that resurfaced online during a broader downturn in software stocks.
The advertisements, reportedly published in the Dallas Morning News, instructed applicants to physically mail resumes for engineering-related positions connected to their immigration department, according to screenshots widely circulated on social media.
The posts quickly triggered backlash from immigration critics and labor activists who questioned whether American workers were being adequately considered for high-paying software engineering jobs, particularly as many technology workers remain unemployed following widespread layoffs across the industry.
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“Do you think Americans could do this fully remote $164k job?” one viral social media post asked while sharing the advertisement.
The controversy arrives at a difficult moment for ServiceNow’s stock performance. Shares of the company have fallen sharply in 2026 amid broader investor fears that artificial intelligence could disrupt traditional software-as-a-service business models.
ServiceNow stock dropped more than 30% earlier this year from previous highs as investors reassessed growth expectations for enterprise software companies facing increasing AI competition and pricing pressure.
The company has also faced investor concerns tied to delayed international deals, margin pressure, and uncertainty around how rapidly AI-native competitors may reshape enterprise software markets.
Critics of employment-based visa programs argue that immigration-linked recruitment practices can create perceptions that some companies prioritize foreign labor pipelines over domestic hiring, particularly in highly paid remote technology roles.
Supporters of global hiring policies, however, argue that multinational technology firms routinely maintain immigration and “Global Mobility” departments because they operate across multiple jurisdictions and recruit highly specialized talent worldwide. They also note that federal labor certification rules often require employers to publicly advertise certain roles during visa-related processes.
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Additionally, some LinkedIn users have identified that such requests, particularly those directing resumes to “immigration” or “Global Mobility” departments via physical mail, are often scams.
ServiceNow has not publicly commented on the social media criticism surrounding the advertisements. The debate comes as the broader software industry faces significant upheaval tied to artificial intelligence. Companies, including Freshworks, Salesforce, and other SaaS firms, have announced layoffs or restructuring efforts this year while simultaneously increasing investments in AI products and automation tools.