Delve’s CEO Karun Kaushik said, “Ergo saves me 12h per week, it’s a game changer. We barely touch the CRM. If you haven’t tried it yet, you have to”
By Nileena Sunil
Ergo, a startup part of Y Combinator’s winter 2025 cohort, has been launched on Wednesday to enable users to transform their Customer Relationship Management (CRM) platforms by letting it update itself.
Founder and CEO Yash Dulla mentioned in a LinkedIn post that Ergo connects natural communication channels like Zoom, Email and Slack, making platforms like HubSpot and Salesforce fully self-updating. This enables users to focus on sales.
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Ergo has recognized multiple problems with manual CRM platforms, which can sometimes be a pain point for sales teams. Missing entries often lead to over $100,000 in lost revenue. Superficial updates can cause friction across sales, onboarding, and customer success.
Forecasting and reporting also becomes difficult because of incomplete data. Ergo solves these problems by seamlessly integrating with existing communication channels, automating CRM updates hands-free, and completing tasks such as follow-up emails or personalized nurturing pending human approval.
With Ergo, users have the benefit of real-time pipeline visibility, without chasing their team for updates. Every customer interaction effortlessly syncs to their CRM. The software allows for the handoffs between sales, onboarding, and customer success teams smooth while providing detailed, up-to-date content in the CRM tool.
Ergo has already been put to use by companies like Delve, Splitit, Origami Agents, and StrataPro, and Greptile.
Delve’s CEO Karun Kaushik said, “Ergo saves me 12h per week, it’s a game changer. We barely touch the CRM. If you haven’t tried it yet, you have to.”
According to Ergo, around $125,000 has been saved by preventing information bleed, and the number of deals closed have increased 1.6 times with its use. Over 10 hours have also been saved per week with Ergo.
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Daksh Gupta, CEO of Greptile, noted: “We use this at Greptile, it’s really good! It auto-updates our CRM from Circleback meetings, recordings and emails.”
Ergo is not Dulla’s first startup venture—the biomedical engineering graduate from Georgia Institute of Technology flexed his entrepreneurial skills when he founded a healthtech startup offering virtual AI nurse services called Breezy Medical the previous year.