Acrisure will lay off 2,250 employees over the next year as the company accelerates its shift toward artificial intelligence and digital operations.
The Michigan-based fintech and insurance company announced Wednesday that the workforce reduction will take place in phases through 2027. The layoffs account for nearly 11% of Acrisure’s global workforce and are expected to primarily affect employees in the United States.
The move comes as companies across the financial and insurance sectors increasingly adopt AI and automation to streamline operations and cut manual workloads.
In a letter to employees, Acrisure co-founder and CEO Greg Williams said technological changes are reshaping the future of the business.
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“Advances in technology, AI, and digital platforms are fundamentally changing how businesses operate, how clients expect to be served, and how value is created,” Williams wrote in the letter. “We made our first scaled AI investment in 2020, and as other leading organizations accelerate in this direction, we must continue to push the pace.”
The company had previously disclosed plans for additional cuts. In October 2025, Acrisure warned that around 400 jobs, largely in accounting departments, would be eliminated at the start of 2026 due to advancements in automation and AI-driven systems.
Williams said the company is now focused on building a more technology-enabled operation that combines human workers with digital tools and automated platforms.
“We need to increase revenue growth through greater connectivity, tighter alignment, and continued investment in technology,” he wrote. “This next chapter requires us to continue advancing Acrisure as a technology-enabled company. Our future is not merely about doing the same work in a different structure … it’s about changing how work gets done.”
According to the company, future operations will rely more heavily on AI, data systems, and automation to improve efficiency and deliver faster, more consistent results.
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Williams acknowledged the impact the layoffs will have on employees and said affected workers will receive severance packages, temporary extended benefits, and outplacement assistance.
“This decision affects colleagues who have contributed meaningfully to building Acrisure, and was not taken lightly. It was driven by how work must evolve as we build the company we need for the future,” he wrote.
Founded in 2005, Acrisure has grown into one of the largest fintech and insurance firms in the United States, reporting annual revenues exceeding $5 billion and a valuation of more than $30 billion. The company employs more than 20,000 people globally, including roughly 2,000 workers in Michigan.
The company is also widely known for its branding partnerships and philanthropy efforts. Acrisure owns naming rights to several major venues, including the home stadium of the Pittsburgh Steelers and the recently opened Acrisure Amphitheater in downtown Grand Rapids.
In recent years, the company and Williams have contributed millions of dollars to institutions including Michigan State University, Helen DeVos Children’s Hospital, and UPMC Children’s Hospital of Pittsburgh.