Salesforce has cut even more employees in a new round of layoffs, according to a report by the Business Insider, which cites people familiar with the matter and a regulatory notice in California.
These cuts affect employees working in the company’s Agentforce AI product, its Mulesoft IT integration tool, and its Marketing Cloud software. The cuts do not affect the core Agentforce teams, according to the report.
A regulatory filing in California, known as a WARN notice, listed 86 Salesforce job cuts in roles such as sales, general administration, and technology and product. Roles in Washington state and outside the U.S. were also impacted.
According to the California notice, affected employees would remain on the payroll until Aug. 7. Salesforce’s internal policy, which was reviewed by Business Insider said that Severance is Severance is determined by level and tenure up to six months. Employees aged 60 and older can receive an additional four weeks.
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This year, Salesforce has been hit by concerns about AI models, tools, and agents replacing traditional software, including the company’s main customer relationship-management offering. The company responded to this, by developing its own AI offerings.
A report from November 2025 revealed that the use of Agentforce was relatively low and that its capabilities weren’t living up to the company’s demos. However, the key product has made some progress, with Agentforce’s annualized revenue passing $1 billion last month.
Two months ago, CEO Marc Benioff said the company could spend close to $300 million on Anthropic tokens in 2026, with most of the spending tied to coding work. He had also said that cross service, support, distribution, and marketing that the efficiency improvements driven by AI agents have reached levels he described as “unprecedented.” He also said the pace of product iteration has accelerated sharply, and that he can now ship and sell software in parallel, something he described as impossible before AI agents.
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Benioff also hinted at forthcoming development work tied to the workplace messaging app Slack, which Salesforce bought in 2021.
In April, Benioff and his team announced an updated version of Slack, with a number of new artificial intelligence (AI) features. The updated version of Slack contains 30 new AI features including the ability to draft emails, schedule meetings, and sift through inboxes for specific information.
One notable feature is what the company calls reusable AI-skills, which allows users to define specific tasks for Slackbot that, once created, can be applied in a variety of different scenarios and contexts. Slackbot comes with a built-in library of AI-skills, Salesforce says, but users can also create their own custom versions.