It looks like Google landed in some hot water after it tried to force its employees to share personal data with an AI tool. As per an internal document reviewed by Business Insider (BI), Google asked its U.S.-based employees seeking health benefits through its parent company, Alphabet Inc. to allow access to AI-powered tools offered by Nayya, during the upcoming enrollment period.
Employees were told that those who opted out of sharing their data with Nayya would not be eligible for any health benefits, according to the initial guidelines.
Google spokesperson Courtenay Mencini told BI that “Our intent was not reflected in the language on our HR site. We’ve clarified it to make clear that employees can choose to not share data, without any effect on their benefits enrollment.”
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According to Mencini, the tool, which has cleared Google’s internal security and privacy checks, was introduced to help employees more easily navigate their comprehensive healthcare benefits.
Nayya, founded in 2020 by Sina Chehrazi and Akash Magoon, is a New York-based AI company focused on helping employees manage and optimize their healthcare and financial benefits. The platform uses advanced AI to provide personalized recommendations and automates complex administrative tasks like claims processing. By integrating with major HR systems such as Workday and ADP, Nayya serves over three million employees across more than 1,000 organizations as of 2025, making benefits easier to understand and use.
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In September, Nayya expanded its offerings by acquiring Northstar, a financial wellness company, and launched its “SuperAgent” AI assistant. This tool proactively assists employees by enrolling them in wellness programs or appealing denied claims, offering a more comprehensive benefits experience. Throughout its operations, Nayya emphasizes strong data privacy and user consent, maintaining transparency and trust with its users.
While AI platforms like Nayya offer valuable efficiencies—simplifying benefits navigation, automating claims, and providing personalized recommendations—they also raise concerns about data privacy and consent. For Google, a leader in technology and innovation, this incident may prompt a reassessment of how it manages employee data governance, transparency, and ethical AI deployment.
Successfully navigating these issues will be essential for maintaining employee trust and safeguarding Google’s reputation in an increasingly privacy-conscious world.